Wonderful hotel. Provided amazing service and the room was beautiful and comfortable. Staff were very nice and allowed us to check in early. Would definitely recommend
Update: In response to the bellow reply, comping people's rooms does not make up for the fact you are deliberately selling rooms on the second floor which you know to be not suitable for sleeping. While you are free to reserve such evidence it is poor form as a business to expect customers to pay for damages you will not even offer to show happened (one should not have to start a law suit for this basic form of decency).
The rooms and common areas are very clean. The staff was very nice and accommodating. I was disappointed that there was no microwave in my room but I would stay there again. Plenty of fast food restaurants within a 10 minute walk. I would stay there again.
The rooms are ok. The bed was comfortable. The curtains aren't room darkening. It has been updated but a lot of things look like they have just been painted black. I had to call twice to get towels. Room service was an hour late. The shower was small and had a towel bar on the inside which I hit my elbow on multiple times. The bathroom was small. The worst part we asked for a late check out and then they would not honor it.
The room could use room darkening shades so projector use would be unencumbered by sunlight.
What a fraudulent dump of an operation. If I could give zero stars I would. Where to begin, first don’t plan on getting any sleep if you stay on the second floor on a Saturday night as the club downstairs can be clearly hear. Second, if you do (rightfully) complain they are likely to fraudulently allege room damage against you as retaliation. They will not show you any documentation of this supposed damage (because it does not exist) but their general manager will be sure to cower in her office rather then receive your complaint over the phone. They will expect you to just take their word on damages after continuous mistreatment. You are far better off sleeping in your car then this hotel.
Went to a seminar on 7th floor. Nice conference room setup as classroom. Food was good.
Radisson Hotel New Rochelle is a US Lodging based in New Rochelle, New York. Radisson Hotel New Rochelle is located at 1 Radisson Plaza, New Rochelle, NY 10801, USA.
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